Job Title
Field serive enginner, CT- 대전
Job Description
Role SummaryDeliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO.Play a very important role in the growth of customer service business and sales business.Key Areas of ResponsibilitiesPlanning and delivering assigned service to customers with high quality, including Corrective Maintenance, Preventive Maintenance, Installation and FCO, focusing on the efficiency and service quality.Developing and maintaining good relationships with customers, ensuring customer satisfaction and loyalty; owning customer service quality KPIs for assigned account. Ensuring service process implemented effectively.Attending training and developing relevant knowledge and skills, focusing on service competence level and actual service capabilities.Providing service support to team members as required, focusing on good team work.Pr
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