Consumer Services Specialist [Turkey]


 

About the job

Danone Türkiye is looking for a talented colleague for the "Consumer Services Specialist" position. Take this opportunity to GROW together!


In this role you will;


  • Objectives of the role required lead all complaints management system(local&global)

  • Managing consumer&customer complaints

  • Working closely with the global and local quality teams to drive the necessary actions

  • Representing Türkiye in the global consumer feedback project

  • Providing quality content support to the consumer marketing teams

  • Representing Consumer Service in the crisis team


About you

To be able to successful in the role, you need to have;


  • University degree in Food Engineering

  • 1 year of experience in quality department

  • Good level of using MS Office programs

  • Fluent in English (both written and spoken)

  • Strong analytical and problem-solving skills

  • Client oriented

  • Ability to handle multiple tasks

About us

Working here you’ll need to enjoy a fast-paced, complexity and it can get a little challenging. But it’s packed with opportunities. You’ll work with some of the best-known brands in the world, such as Activia, Danone, Danino, Danette, Aptamil, Bebelac, Hayat, and Sırma, and we absolutely guarantee that you can just be yourself.


Be innovative and entrepreneurial and the impact you could make might just amaze you. Join our movement for a healthier world. One Planet One Health BY YOU.


We offer

This is a visible position within the company, we offer opportunities where you can grow your expertise and have an end-to-end responsibility to drive "change" & "growth. You will have a chance to experience 360 ways of working with multiple stakeholders. We develop talents and growth potential to enable strong career development for our employees.


What’s next?

Visit our website www.danone.com to discover more about us and to find out how you could be part of it all!

#LI-DNI


 

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