Summary
财务
Financial
§ 将员工的工作能力通过多项技能、多项任务和有弹性的日程安排的运用而达到最大化，以完成经营上的财政目标和顾客期望。
Maximises assocaite productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
§ 确保每个盈利部门（例如：餐厅、酒吧、宴会厅）都在遵循品牌承诺的条件下以利润最大化为目标而运作。
Ensures that each profit centre (e.g. Outlet, Bar, Banquets) is operated in line with maximising profit while delivering on the brand promise.
§ 确保每个消耗部门（例如：管事部）同样在遵循对客人的品牌承诺的条件下，以可能达到的最低成本损耗结构运作。
Ensures that each cost centre (e.g. Stewarding) operates with the lowest possible cost structure while also delivering on the brand promise to the guest.
§ 协助餐饮部年度经营计划的准备工作。
Assists in the preparation of the Annual Business Plan for Food and Beverage.
财务(续)
Financial (continued)
§ 协助进行月度的再度预测，适当的时候让各个部门经理参与其中。
Assists in the monthly reforecasting, involves the respective Heads of Department as appropriate.
§ 以主要的业绩表现指数为基础对成本进行预先管理控制，适当的时候让各个部门经理参与其中。
Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate.
§ 确保与财务记录的保留、钱款处理和许可全部符合酒店、公司和本地的制度、政策和规章的规定。
Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to.
§ 协助进行盘点管理以及酒店营运设备和其他设施持续的保存保养。
Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
§ 积极参加每周收益管理会议，监督适用的价格结构以达到收益和餐厅及宴会厅整体利润的最大化。
Participates in weekly yield and revenue management meetings actively, oversees the appropriate pricing structures to maximise yield and overall profits in Outlets and Banquets.
人事
Personnel
§ 协助所有餐饮部员工的聘用和筛选。确保部门经理在招聘时遵循酒店指示，在筛选员工时以能力为基础进行选择。
Assists in the recruitment and selection of all Food and Beverage assocaites. Ensures that Heads of Department follow hotel guidelines when recruiting and use a competency-based approach to selecting their assocaites.
人事(续)
Personnel (continued)
§ 监督餐饮部所有员工的出勤情况和仪容仪表，确保他们根据酒店和部门的仪容仪表要求身着正确的制服并保持高标准的仪容仪表和个人卫生状况。
Oversees the punctuality and appearance of all Food and Beverage assocaites, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
§ 经过适当的培训、指导和/或教导，通过提高每个部门经理的技能和能力将其效力发挥到最大化。
Maximises the effectiveness of Heads of Department by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
§ 指导部门经理进行年度表现评估，支持他们的职业发展目标。确保他们可以指导其员工进行年度表现评估。
Conducts annual Performance Development Discussions with Heads of Department and to support them in their professional development goals. Ensures that they in turn conduct annual Performance Development Discussions with their assocaites.
§ 通过持续的反馈和月度会议来协助部门培训员不断进步。
Assists in the development of Departmental Trainers through ongoing feedback and monthly meetings.
§ 确保每个部门经理在与培训经理和部门培训员协调下为其员工制定培训计划并落实有效的培训课程。
Ensures that each Head of Department plans and implements effective training programmes for their assocaites in coordination with the Training Manager and their Departmental Trainers.
§ 监督各个部门每周工作时间安排的准备和记录，确保可以反映出营业需求和其他重要的业绩指数。
Oversees the preparation and posting of weekly work schedules in each department, making sure that they reflect business needs and other key performance indicators.
§ 鼓励员工成为有创意的、主动的、具有挑战精神并可以认识到自身对于营运成功所作贡献的员工。
Encourages assocaites to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
§ 支持落实以人为本，示范并加强凯悦价值观和文化特性。
Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
§ 确保所有员工完全理解并严格遵守员工守则。
Ensures that all assocaites have a complete understanding of and adhere to assocaite rules and regulations.
人事(续)
Personnel (continued)
§ 确保员工遵守所有与消防、防护和安全相关的酒店、公司和当地的制度、政策和规章。
Ensures that assocaites follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
§ 对于员工意见调查做出反馈并落实相应的改善措施。
Feedbacks the results of the Assocaite Opinion Survey and ensures that the relevant changes are implemented.
Other Duties
其他职责
§ 熟知与员工和行业相关的法律法规。
Is knowledgeable in statutory legislation in assocaite and industrial relations.
§ 在任何时间表现负责的管理和行为，并以积极的形象代表酒店管理团队和凯悦国际。
Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International.
§ 理解并严格遵守员工手册中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。
Understands and strictly adheres to Rules and Regulations established in the Assocaite Handbook and the hotel's policies concerning fire, hygiene, health and safety.
§ 确保高标准的个人形象和仪容仪表。
Ensures high standards of personal presentation and grooming.
§ 与竞争酒店、商业伙伴和其他组织的相关代表保持强而专业的关系来往。
Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations.
§ 根据行业、公司和酒店对于餐饮部职能要求的变化做出反应。
Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
§ 需要时参加培训课程和会议。
Attends training sessions and meetings as and when required.
§ 执行分派的任何合理任务和额外职责。
Carries out any other reasonable duties and responsibilities as assigned.
