Aiming for new heights
At Scalepoint, we aim for the stars. Our ambition is clear: we want to conquer the world. We successfully help insurers help their customers. We support 26 insurers in five countries around Europe
Want to accelerate your career in IT – look no future! As the current role is aming for new hights within Scalepoint, we now has an open position. As a Technical Support Specialist, your main task will be to reinforce a secure and optimized experience for all Scalepoint employees. You will deliver fast and qualified support, contribute to improving our processes and procedures, and focus on enabling a best-in-class workplace.
Collaboration, sparing, and having fun at work are essential in how we work, and matching technology and service is what we love to do! Our culture is informal and open and we are comfortable addressing challenges and needs, as we take pride in what we deliver. We love seeing each other in the office, but we also value having flexibility in e.g. working from home.
Want to accelerate your career in IT – look no future! As the current role is aming for new hights within Scalepoint, we now has an open position. As a Technical Support Specialist, your main task will be to reinforce a secure and optimized experience for all Scalepoint employees. You will deliver fast and qualified support, contribute to improving our processes and procedures, and focus on enabling a best-in-class workplace.
Collaboration, sparing, and having fun at work are essential in how we work, and matching technology and service is what we love to do! Our culture is informal and open and we are comfortable addressing challenges and needs, as we take pride in what we deliver. We love seeing each other in the office, but we also value having flexibility in e.g. working from home.
What kind of talent are you?
At Scalepoint, you will meet other talents. We love to go to work – just like you. We’ll be looking forward to working with you if you are a world champion when it comes to:
- You have around 3 year experience in technical support and/or infrastructure operations.
- Experience with Windows 11 and Microsoft 365
- Experience with MacOS is a plus.
- Familiar with Windows Services, Modern Workplace, Autopilot, Intune, and Access Management.
- You are structured and like to get things done.
- You are a team player and have a helpful attitude.
- Curious about learning more and develop own competences
- Good communicator in both Danish and English.
What to dive into
At Scalepoint, there’s always room for developing and exploring great ideas. We know it takes high ambitions to conquer the world.
You are ambitious and have a head full of good ideas. As part of the team, you will dive into the following tasks:
Providing fast and qualified support:
You will play an active, hands-on role in the execution of the daily operations and internal It-support. This will, e.g., cover answering phone calls and responding to tickets and e-mails from employees and suppliers/partners. One of your main tasks will be to ensure that all incidents related to our digital services are handled quickly, correctly, and with high customer satisfaction.
Enabling an efficient digital workplace:
Our job is to enable high-quality productivity- and collaboration tools across Scalepoint. With the two other team members, you will help secure that our platforms and tooling are efficient and always up to date. Our service hub is based in Copenhagen, and as such we provide our services from here to Poland, Austria & Denmark, which is why well-tested solutions and quality is a focus.
When you start at Scalepoint, you will get the support and sparring you need. You will be assigned to a buddy from your new team who will support and help you with your training and onboarding to Scalepoint. That way, you will get an excellent introduction to your tasks, culture, and other colleagues. For the right candidate, this position offers great opportunities for learning and development.
You are ambitious and have a head full of good ideas. As part of the team, you will dive into the following tasks:
Providing fast and qualified support:
You will play an active, hands-on role in the execution of the daily operations and internal It-support. This will, e.g., cover answering phone calls and responding to tickets and e-mails from employees and suppliers/partners. One of your main tasks will be to ensure that all incidents related to our digital services are handled quickly, correctly, and with high customer satisfaction.
Enabling an efficient digital workplace:
Our job is to enable high-quality productivity- and collaboration tools across Scalepoint. With the two other team members, you will help secure that our platforms and tooling are efficient and always up to date. Our service hub is based in Copenhagen, and as such we provide our services from here to Poland, Austria & Denmark, which is why well-tested solutions and quality is a focus.
When you start at Scalepoint, you will get the support and sparring you need. You will be assigned to a buddy from your new team who will support and help you with your training and onboarding to Scalepoint. That way, you will get an excellent introduction to your tasks, culture, and other colleagues. For the right candidate, this position offers great opportunities for learning and development.
Would you like to join the journey?
The people at Scalepoint have a lot of spirit and we enjoy spending time together not only when we work but also through social activities. Besides our Friday bars and larger parties, our Scalepoint Sport & Events committee arranges events like Gokart racing and Urban High Roping.
Are you ready to jump on our ride? Submit your application and CV as soon as possible. We will review the applications and conduct interviews continuously.
If you have any questions about the position, please feel free to contact our Director of IT Operations, Michael Milting by phone at 27765050 or mimi@scalepoint.com
Are you ready to jump on our ride? Submit your application and CV as soon as possible. We will review the applications and conduct interviews continuously.
If you have any questions about the position, please feel free to contact our Director of IT Operations, Michael Milting by phone at 27765050 or mimi@scalepoint.com
About us
Scalepoint spirit in everyday life
Come as you are. That’s how we prefer it. You can easily leave dress codes, permanent lunch buddies, and corporate business attitudes at home. Our office is filled with hugs and high fives – and we believe that everyone is doing their best.
We have employees from 11 nationalities, spread across our offices in Copenhagen, Poland and Switzerland. 63% of us ride a bicycle to work. 42% eat vegetarian lunch. 38% are parents. And 52% do not work out on a regular basis. Our sport and events team try to create movement by offering activities such as climbing, mountain biking, running and padel tennis. However, we cannot change the fact that we have a very generous attitude to sweets and cake. But that’s ok because we do have a lot to celebrate at Scalepoint.
We are looking forward to hearing from you!
