Job Description: We are looking for a personable, experienced call center agent professional for our clients. In this role, you will provide expert advice and information to our client's potential customers regarding a variety of products and Utility services by their company (our clients).
- (Customer Service Representative) works with clients who have complaints, update, or asking information about billing services liked electricity, water or internet. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.
- Duties and Responsibilities Consistently make a good first impression when calling customer and answer all customer questions honestly and accurately, make sure you provide information regarding service in an engaging manner and process the request of customer quickly and accurately to meet company expectations for excellent customer service.
Perks: The Company Health Benefits is P400,000.00 Medical HMO Insurance effective on Day 1(Can go as high as 2 million including 3 dependents) and P10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents).
Qualifications:
- College Graduate (4YRS Course in Any Field) |* Associate Graduate | College Undergrad. | College Level* or Complete at least 4 Semester in College.
- Must have 2 Year(s) Customer Service experience in BPO Industry (Specifically with Voice International account).
Primary Requirements:
- Previous Payslip (Screenshot Copy is Ok) / C.O.E. with indicated Salary
- S.S.S. Employment History
- Diploma and T.O.R.
Job Type: Full-time
Salary: Php22,000.00 - Php32,000.00 per month
Benefits:
- Additional leave
- Company events
- Free parking
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have the three primary requirements?
- Your active email address:
- Are you willing to work On-site in taguig?
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service Representative: 2 years (Preferred)
- BPO Industry: 2 years (Preferred)
Expected Start Date: 05/19/2023
